Six businesspeople tell the East Bay Express that sales reps from the popular user-generated review site promised to move or remove negative reviews if their business would advertise. "In another six instances, positive reviews disappeared -- or negative ones appeared -- after owners declined to advertise," the Express reports. Similar accusations were made by California small business owners last fall. Yelp officials deny that they move negative reviews. "We wouldn't be in business very long if we started duping customers," chief operating officer Geoff Donaker says.
Pulcrano, the CEO and executive editor of Metro Newspapers Group, has signed an agreement to purchase the Los Gatos Observer. The site will be run by the division of Metro known as Boulevards.
Boston Phoenix staff writer David Bernstein was named Journalist of the Year by the New England Press Association. He also brought home two additional first-place awards for the Phoenix -- in the Investigative Reporting and Serious Columnist categories. "Mr. Bernstein's in-depth articles are compelling and hyper-relevant, challenging myths and assumptions with sharp, clear reporting and a highly readable writing style," the judges write. "Very impressive!" All in all, the Phoenix won another nine awards, including additional first-place wins for Convergence and Reporting on Religious Issues. Worcester Magazine took home six awards, including first-place finishes in the Personality Photo, Social Issues Feature Story and Local Ad: Color categories. Boston's Weekly Dig won four awards, finishing first in Educational Reporting, Infographics and Transportation/Commuter Reporting. The Portland Phoenix also won four awards, and placed first in the General News Story category.
Washington City Paper recently saved $8,000 by dropping all of its syndicated comics, the Chicago Reader's Michael Miner reports. City Paper still carries one local strip, "Dirtfarm," only because author Ben Claassen lets the paper run it for free. "City Paper feels like family to me," Claassen tells Miner by way of explanation. But Lynda Barry, who quit her "Ernie Pook's Comeek" strip, and her friend Matt Groening are feeling less familial these days about their former alt-weekly clients. Nevertheless, Groening keeps plugging away, creating "Life in Hell" every week even though his success with The Simpsons has left him financially secure. "I like sitting down once a week and knocking something out all by myself," says Groening. "The rest of my life is full of collaborators."
Takes one to know one? Maybe not. Despite New Times' propensity to publish the occasional tall tale, staff writer Niki D'Andrea admits that this time the paper fell victim to another publication's spoof. In a lengthy cover story about the tattoos of Phoenix Suns basketball players, D'Andrea credulously reported that NBA Commissioner David Stern was proposing a "tattoo cap" limiting each team's "roster as a whole to 61 percent tattoo coverage of the 'upper arms and necks.'" D'Andrea says she picked the story up from Foxsports.com, which posted an item originally published on a blog called the Gerbil Sports Network. Bloggers Alana G, who first caught New Times' mistake, and Heat City, weigh in on the incident.
In the North Carolina Press Association's annual contest, the Independent Weekly won a total of nine awards and Mountain Xpress took home three. The Indy finished first in three categories: criticism (which it swept), investigative reporting and news coverage. The Xpress finished first in the Special Section category. In addition, the Indy collected five awards, including one first-place win, in the the North Carolina Press Photographers Association's annual contest.
"I've been privileged to enjoy the alt-weekly journalist's brief of reporting and writing lengthy articles on the various topics, from the serious to the fanciful, appealing to the wide-ranging interests of Rhode Islanders," writes Ian Donnis. He is leaving the alt-weekly to become public radio station WRNI's political reporter.
Though 63 percent of consumers and small business owners turn to the internet first for information about local companies and 82 percent use search engines to do so, only 44 percent of small businesses have a website and half spend less than 10 percent of their marketing budget online, according to new research from Webvisible and Nielsen.
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